Support
We're Here to Help You Succeed
Have a question or need assistance? Pick the channel that works best for you.
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Join Our Discord
Get real-time answers from our team and community. This is the best and fastest way to get help, share ideas, and connect with other Djaty creators.
- Real-time answers from our team
- Connect with thousands of creators
- Feature announcements & sneak peeks
- Share feedback and request features
Email Support
Prefer email? Send us a message and we'll get back to you as soon as possible.
support@djaty.com
We typically respond within 24–48 hours.
How to Get the Best Support
Search the Community
Many questions have already been answered in our Discord. Browse past messages before posting.
Describe Your Issue
Include your store URL, what you tried, and any error messages you saw. The more detail, the faster we can help.
We'll Follow Up
Our team will respond with a solution or ask follow-up questions to resolve your issue completely.